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Terms and Conditions 

 

Please read these terms and conditions before placing an order. If you have any questions, do not hesitate to contact us!

 

Payment

We accept the following methods of payment:-

  • credit/debit cards via paypal (no account required)
  • postal orders
  • cheques made out to Daisy Chain Slings ltd

Cheques and postal orders should be sent to:

27 Cobwell Road

Broseley Wood

Broseley

Shropshire

TF12 5QL

We will acknowledge receipt of payment by email, and goods will be sent out once payment has cleared. If you have paid by cheque, this may take up to 7 working days.

Postage and Packaging

UK orders

In the UK, all slings will be sent first class recorded delivery. You will be notified by email when your order has been dispatched, and your sling should arrive within 3-5 days.

Should you wish to choose a different postage option (e.g. special delivery) these are available at an extra cost. Please contact us about this prior to ordering

Orders from other eu countries

Postage to EU countries outside the UK will be £ 5.50. Please select this option in the shopping cart.

Carriers will be sent by International signed-for, which usually takes 3-5 days to arrive.

Due to insurance restrictions, we regret that we are unable to ship outside the EU.

Delivery

We aim to send out in-stock items within 2 days of payment clearing. Custom items may take up to 3 weeks. Daisy Chain Slings Ltd cannot be held responsible for delays due to the Post Office.

 Returns policy

We hope that you will be completely satisfied with your purchase, but under the Distance Selling Regulations, you have 7 days from receipt of goods to change your mind and cancel your order. Provided that goods are returned unused, in it's original packaging  and in re-saleable condition, a full refund will be offered. Please contact us prior to posting your mei tai.

We are unable to take returns on custom-made carriers, unless they are faulty.

We are unable to refund the return postage costs unless there is a fault with the carrier.

When returning goods, it is advisable to obtain a certificate of posting. This will protect you should your goods be lost en route, and is available from your post office at the time of posting. 

Should your carrier have a fault, you may return it within 14 days for a full refund including postage.

This does not affect your statutory rights. 

Returns should be sent to:

Daisy Chain slings Ltd

27 Cobwell Road

Broseley Wood

Broseley

Shropshire

TF12 5QL

Privacy Policy

Daisy Chain Slings Ltd use the information collected from you to dispatch your order, and nothing else. Your information will never be sold or passed to a third party.

Registered Office

Daisy Chain Slings Ltd is registered to:

27 Cobwell Road

Broseley Wood

Broseley

Shropshire

TF12 5QL

(01952) 884653

Our registered company number is  05708891

 

 

 

 

 

 

 

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